NRC Health on LinkedIn: Healthcare experience leaders and innovators presenting at HUB24 - NRC… (2024)

The potential of AI in healthcare is immense, especially in predictive analytics and risk stratification. However, challenges like data security, ethical concerns and patient trust remain. In fact, our research found that nearly 75% of healthcare consumers do not have a clear sense of how AI is used in healthcare. What do you believe is the biggest hurdle in effectively integrating AI into healthcare? Join the discussion in the comment section. Plus, check out this Xtelligent Healthcare article: https://bit.ly/3Vcvi8n#HumanUnderstanding #AIinhealthcare #PatientExperience

8

Join us for the inaugural session of “CAHPS Insider Live,” a quarterly webcast designed for healthcare leaders eager to stay ahead with the latest insights and strategies for effective compliance. In our June webcast, we’ll cover the latest updates and proposed changes to the CAHPS survey, focusing specifically on the HCAHPS updates slated for January 2025. Our experts will offer practical advice, answer your questions, and guide you through the evolving CAHPS survey landscape. Don’t miss out—register now at https://bit.ly/3yqwywW#HumanUnderstanding #CAHPS #PatientExperience

3

Last week NRC Health associates volunteered to help hang ribbons at BRYAN MEDICAL CENTER, LLC in Lincoln, Nebraska to pay tribute to Cancer Survivors on National Cancer Survivors day. You can see these beautiful displays at both Bryan Medical Center East and West Campuses in Lincoln through June 30th. If you get the chance, stop by and take in this amazing tribute. #feelconnected #humanunderstanding

50

The well-being and success of nurses affects everyone. After all, a large portion of the healthcare workforce is made up of nurses or nurse-related positions. This piece from HealthLeaders explores the crucial role that strong leadership and support systems play in reducing nurse burnout. At NRC Health, we partner with healthcare leaders to provide the data and insights needed to strengthen these systems within their organizations. https://bit.ly/3RfhAAJ#HumanUnderstanding #GoBeyond #PatientExperience

8

We’re thrilled to announce our opening keynote speaker for #NRCHealth's HUB24 conference: the incredible Dr. Geeta Nayyar, MD, MBA! As a globally recognized chief medical officer, technologist, and bestselling author, Dr. G brings unparalleled expertise and passion to the stage. Get ready for an electrifying experience as she shares insights into leveraging cutting-edge technology and a human-centered approach to drive innovation in healthcare. Don’t miss out on this incredible opportunity to be inspired by Dr. G at #HUB24- secure your spot today! https://bit.ly/3VhkJRM #HealthcareInnovation #HumanUnderstanding #GoBeyond

11

Our partners at UCI Health are on a mission to become the friendliest, most accessible academic health system in the nation. Their latest initiative? A four-month pilot program aimed at improving communication between care teams, using #NRCHealth’s patient feedback platform.After recognizing post-COVID communication gaps, UCI Health leaders focused on enhancing direct interactions with patients and families. After launching the pilot program, they saw impressive improvements in team communication and patient experience, as well as a significant boost to Net Promoter Scores.Brad Giafa*glione, MBA, emphasizes that team communication is a culture change, and this initiative proves how impactful it can be. Kudos to UCI Health for leading the way in patient-centered care! Read more about their program at https://bit.ly/3wA4VBj#UCIHealth #PatientCare #HealthcareInnovation #HumanUnderstanding

12

From a life-altering condition to running a half marathon — this story from Bryan Health shows what’s possible when care is deeply personal. We applaud our partners at Bryan Health for fostering an environment where compassion and collaboration lead to transformative moments! #HumanUnderstanding #BryanHealth #PatientExperiencehttps://bit.ly/4drAXQx

10

Join us for our first installment of “CAHPS Insider Live,” a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance! During our June webcast, we'll focus on updates and proposed changes to the CAHPS survey, specifically the HCAHPS updates set for January 2025. Our experts will provide practical advice, answer your questions, and help you navigate the new landscape of CAHPS surveys. Sign up now at https://bit.ly/3yqwywW#HumanUnderstanding #CAHPS #PatientExperience

12

Meet Ryan Donohue: strategic advisor by day, father of four by night! Beyond his role at #NRCHealth, Ryan finds joy in coaching, gardening, and sharing special moments with his kids. His belief in Human Understanding extends beyond the workplace, shaping his approach to care both personally and professionally. Dive into Ryan's unique perspective on life and health: https://bit.ly/3UKlxOq #HumanUnderstanding #FamilyFirst

27

2 Comments

How can healthcare marketing balance brand building and performance? We sat down with Matthew (Matt) Hollenkamp, VP of Marketing and Public Relations at St. Elizabeth Healthcare, to discuss just that. With over two decades of experience in consumer goods, healthcare, and non-profits, Matt offers a unique perspective on this dynamic balance.In this Q&A, Matt shares:- Strategies for aligning marketing with organizational objectives- The importance of understanding and segmenting target audiences- Insights into using NRC Health’s Market Insights tool for measuring brand equity- How St. Elizabeth Healthcare's "I’m Right Here" campaign created emotional stickiness and resonated both internally and externallyDiscover how these strategies can elevate your healthcare marketing efforts and ensure a powerful connection with your audience. Read the full article here: https://bit.ly/3yA67F4#HealthcareMarketing #HumanUnderstanding #NRCHealth #MarketingStrategy

17